Job Number: R50026065
Brand: Fox Corporation
Job Type: Technology
Location Type: Onsite
Experience Level: Experienced Hires
Location: Tempe, Arizona
Job Posting Date: July 23, 2024
The Digital Operations Specialist - Intake will manage all technical and operational workflows within the Content Acquisition Center. This will include routing, monitoring, conforming and troubleshooting all inbound and outbound feeds. In addition this position will operate metadata management systems to maintain data integrity in various business applications. This position will work closely with the scheduling and digital teams to ensure all feeds and business requirements are met. This role will be part of the Transmission and Digital Operations team that will be responsible for delivering a high quality and accurate viewer experience to millions of viewers across digital video services.
A SNAPSHOT OF YOUR RESPONSIBILITIES
Transmission Acquisition and Digital Operations
Works as part of the tech team that will perform all monitoring and switching of all inbound feeds
Troubleshoots and fixes signal quality and routing issues according to standard operating procedures
Manage and resolve discrepancies in metadata that impact live guide data for digital video platforms
Executes live transmission signal check-ins with remote production venues during live events
Set up and tests all equipment required to receive and distribute feeds to and from the facility
Handles communication with the partners on any issues or discrepancies associated with the inbound feeds, live event scheduling, and metadata
Collaboration & Partnerships
Supports Business Continuity and Disaster Recovery teams
Partners with the Engineering Operations team to troubleshoot and resolve issues
Critical member of the Standard Operating Procedures (SOPs) development team
Works closely with the management team and provides world class customer service support
Performance Improvement
Promotes the use of real-time analytics and data to make key operational decisions
Tracks operations dashboards and constantly looks for ways to make things works better, faster, and smoother
People Management & Development
Inspires a positive work culture of continuous learning, especially in emerging technologies
Utilizes existing career development programs to advance career
WHAT YOU WILL NEED
Experience working within broadcast and distribution teams
Experience with media transmission systems and terrestrial and satellite distribution systems
Experience with testing equipment, such as signal generators, waveform monitors, and transport stream monitors
Technical knowledge of Media Supply Chain, Live Production, and Over the Top (OTT)/ Digital Video Systems and applications
Work well in a fast-paced environment and make quick decisions
Ability to translate and communicate business requirements into operational and technical requirements
NICE TO HAVE, BUT NOT A DEALBREAKER
A bachelor’s degree is awesome, but not required
Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+
Knowledge of industry standards such as Advanced Media Workflow Association (AMWA) and Society of Motion Picture and Television Engineers (SMPTE)
PHYSICAL REQUIREMENTS:
Standard Office Environment
SCHEDULE/SHIFT:
Must be able to work a variety of shifts, including overnights, weekends, holidays, etc.
NOTE: Fox Behavioral Skills/Competencies: Dependability, Initiative, Teamwork, Personal Integrity, Professionalism, Sets Clear Goals, Seeks Collaborative Solutions, Delivers Constructive Feedback, Leadership Integrity and Compliance.
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Learn more about Fox Tech at https://tech.fox.com
#foxtechWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.
Click here to learn more about the diverse communities of people behind our brands.