Site Reliability Operator - Digital Operations

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

At Fox Tech, we stand as a beacon of innovation, crafting world-class, large scale digital products that redefine the entertainment experience. We're on the lookout for visionary individuals to join our pioneering team, tasked with shaping the future of streaming products. Now is your chance to be part of creating and delivering extraordinary digital experiences spanning Sports and Entertainment.

As a key member of our team, you'll drive innovation and significantly contribute to our mission of pioneering the next generation of streaming products. Your opportunity to create unparalleled fan experiences for these iconic sports events is here. Our current advanced digital solutions, accessed by millions across web, mobile, and living room devices, signify just the start of our ambitious journey.

A SNAPSHOT OF YOUR RESPONSIBILITIES

• Overall responsibility of monitoring content services, applications, and events.

• Create and maintain response plays across a variety of incident management and monitoring tools, such as Blameless, Pager Duty, Service Now, Dataminr, DataDog, Conviva, Mux, and Touchstream

• Execute production smoke testing on all apps and devices daily

• Assist SRO team with ongoing updates to documentation, including operational runbooks

WHAT YOU WILL NEED

• Understanding of how cloud-based services works 

• Knowledge of internet and digital/streaming platforms

• Ability to work and stay calm under pressure, in a fast-paced environment

• Ability to multitask

• Excellent oral and written communication skills

• Strong team player

• Schedule flexibility is key to supporting the operational needs of the business, and this role may operate on an adjusted schedule including weekends, overnights, early mornings, etc.

• Customer service experience

NICE TO HAVE, BUT NOT A DEALBREAKER

• A Bachelor’s Degree is awesome, but not required

• Experience/knowledge of cloud services

• Experience/knowledge of the broadcast industry is preferred

#Ll-DM1

Learn more about Fox Tech at https://tech.fox.com 

#foxtech

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.

Click here to learn more about the diverse communities of people behind our brands. 

View more detail about FOX Benefits.